Mr Pizza - Reservar uma mesa

food is usually good, I realised I put the wrong address on so I called the store to tell them the address is wrong and that I’m at work not at home. I ordered at 01:30, at 02:20 the delivery driver was knocking on the door at my house!!! waking up my whole family!! after realising I wasn’t there he called my phone and asked me where I was, I tried to explain but he barely spoke English, I ended up having to text him my location which is only 3 miles away from my house... at 02:50 delivery driver finally turns up with my cold food... I call the store and speak to someone who said he was the owner, he said he was sorry and will speak to the driver... that’s it... no word of a refund or an offer to send out some more food that’s warm... just sorry... disgraceful customer service and will not be using them again.

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I ordered a medium pizza on Wednesday evening, I was told I could have a free one over the phone I questioned the price. Ten pounds I was told. Checked my bank this evening and they took £13.98. Fuming I have called them bloke who answered the phone went to ask someone and I overheard them talking and laughing!! Came back said sorry nothing we can do as it was a new employee!!! I am never using them again. It seems place has changed hands and I used Mr Pizza for many years : Lost 1 loyal customer after the call tonight!! The pizza was ok I suppose not brilliant! .

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Come in for a take out, great hospitality and service from a young chap called Adnan. I was stuck for choice so he recommended the cheese burger. Recieved my food on time and it was absolutely deliciouse. Deffo will be back!. Highly recommend this place to redditch pizza and burger lovers.

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Ordered online and it said 53 minutes. After waiting for about a hour and half, I phoned up. I could here them say to someone that they made my order ages ago. Anyway it turned up late and was cold and to top it off it was wrong. Very disappointed.

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Went to the wrong address, late over 30 mins, food was good but cold... spoke to manager, didn’t offer any refund or and word of asking if I would like my food replaced with something warm...

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