Loch Leven's Larder

Went to the Greenhouse area for a snack lunch today with a friend. Asked for the soup which was advertised but none left. Server offered to get something from the restaurant but did not know what was on offer. When she found out, it was a very poor pretentious choice. Selection of sandwiches bagels was the same, not the sort of food I eat. In the end, there being nothing else I liked, I ordered a diet coke and a cheese scone (it was tiny). The two items cost and extortionate £5.00. I have a Live Active discount card which I tried to use but server refused to take it, said it was out of date (it was not as I used it elsewhere last week). My friend used her card and it was accepted! Why would they take hers and not mine? Why after giving her discount did they not come and discuss with me? Very poor service, servers were not in the least bit interested in giving good customer satisfaction. It will be a long time till I go there again

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Signage is non existent. They say they are dog friendly but they are not. I was turned back from reaching the cafe through the shop and told to go around the building with my dog. No signs. We met 3! other dog owners who had been similarly treated and had ended up putting their dogs back in their cars. They were very helpful which contrasted with the staff. The staff were unfriendly and we were not made welcome, even in the outdoor area with our well behaved dog. Overpriced and underwhelming food. Not a good experience.

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It has been a while since I have been here, my sister-in-law and I went this Sunday. The menu wasn't great, and neither was the actual food when it finally arrived, we had soup, and as no one took our plates away, which must trigger the mains coming waited almost an hour for our mains when we pointed out we had been forgotten we had them within 10 minutes, the chicken in the burger was very dry they just seem so busy and under pressure since my last visit. I won't be rushing back soon.

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My friend and I had a fantastic cycle around loch leaven and came across this fabulous farm shop and cafe with the most wonderful setting. Had a lovely lunch and staff where so friendly .Then we went around shop and my friend bought a beautiful table and chairs in their sale .thank you to all for a lovely experience

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Went for coffee and cake, waited 40 minutes for a table, good coffee, not so good cakes dry, clearly not home made. Very disappointed!

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