John Lewis - Reservar uma mesa

We have always liked John Lewis cafes but this was poor. Expensive for self service. Coffee was the most bitter taste and was unpleasant. Choice of food was minimal. Menus disappointing. This was lunchtime. Older couple behind us were looking for something hot and had to leave as there was nothing for them. Staff were pleasant and the cafe was clean and this is why we have given this 2. It is unlikely we will return again.

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All three visits over the last four months have been terrible. Very slow food times. Never much choice, burnt toasties but cold on the inside. On my last two visits they have not had any sandwiches for the children's boxes. Cold tea, It never lives up to the standard you expect and receive in other JL restaurants. Safe to say I wont be returning. The coffee shop on the 1st floor is much better.

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The Café in Chelmsford is a safe place to have coffee and a snack or light bite. Safe distancing, careful placement of customers, table service. I ordered soup which was delicious and tasty, served with a decent size of ciabatta bread. The flat white was perfect and served with a smile from a very polite young man! No complaints here!

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At the cafe today! Unclear tables ...served coffee without a saucer and told there weren’t any clean...3 other tables next to me complaining of burnt toasties!! And wrong orders. Staff have no management or seem to acknowledge anything is wrong.. come on John Lewis we expect better!!!

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No vegan cake choice at 1pm today is unacceptable. Cashier lacking in any customer service. Dirty table, Gone down hill

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