Good Time's Pizza Saginaw

My husband and I get pizza from good times a few times each month. Tonight we ordered two pizzas one regular and one double decker. After driving home we realized that we got 2 regular pizzas. We spent over $40 and tipped. I called and spoke to the manager and he said that he would only rectify the situation if we drove all of the way back into town and returned the incorrect pizza. I asked him if we could just get a credit for the extra money that we spent on the double decker. He refused. All we wanted was the difference we paid for what we didn’t receive. The manager was condescending and talked to me like he didn’t really care. I told him that this isn’t how to keep loyal, returning customers and that we won’t be back and he said sorry you feel that way(rudely) then hung up. If you care about your customers at all you should treat them correctly!

• Útil
• Não útil
• Responder

I love their pizza!! Thanks for being my favorite local pizza in my opinion it's great!!!

• Útil
• Não útil
• Responder

Ben is a great in store employee, very kind, very helpful.

• Útil
• Não útil
• Responder

Great pizza. Ready super quick. Prices are awesome.

• Útil
• Não útil
• Responder

Always great food and fast delivery ?

• Útil
• Não útil
• Responder