Five Guys - Reservar uma mesa

Exquisite poor customer service. You have locked an exit that will force customers to go to a construction area instead of being able to enter the shop correctly. When I went to the counter to inform her that I was there to pick up a door bag, they told me to go there with a vague point. Then I stood at the pick-up and waited to be engaged. No. If I didn't ask her about the order, I would still wait. As soon as I confirmed with them that I was there to do an order (which was already sitting there ready btw) the person who worked the counter decided to do a lot of work with food before me a completed order. The store needs a serious retraining of customer service ethics. If you want Burger, I recommend going to Wendy's at the mall instead.

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A bit surprised by the recent bad ratings. Other than the one time where I had to wait 10 minutes longer than expected, I've only had good experiences here. We ordered from them twice over the past month and burgers came out exactly how we ordered them. The fries were fresh and hot, not to mention the usual Five Guys way where you get waaaaay more than you expect. While the customer service isn't the best, I haven't had the bad experience that other reviewers mentioned and they're still better than many of the other local fast food joints. If the food wasn't so deliciously bad for you, I would order from here way more often.

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I complain about the prices here, but now quite any other restaurant has caught up and you just can't beat the quality of their food

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Delicious burgers and frits, a hair on the expensive side, but no more than other decent Burger joints. On my favorites

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The hamburger was delicious. Fries cooked well and service was quick step. Loved?

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