Firefly - Reservar uma mesa

I visited the bar with my friend recently. The drinks and food were all fantastic, and I found the staff to be very helpful and provide excellent customer service. However, there were some behaviours from certain members that I found to be questionable. At a...More

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We ordered a couple of cocktails which came quickly and were nice small measures but good nonetheless! It took a few moments to be asked for our food order but the food arrived quickly and was delicious. Firefly has consistently good portion sizes across...More

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Spent in excess of £300 here today as a special family occasion. Ordered drinks and, due to a wobbly table, one drink toppled over and soaked one of our party (another received a small cut to his leg (wasn't a problem) but the sarcastic manager...More

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Ordered a veggie dish, was served chicken, which we found out because our veggie accidentally ate some. Sent it back and had to ask a manager to get the meal comped after being charged for it. Told the waitress we didnt want to pay service...More

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Poor service. Food was not brilliant. Waitress, did not ask how the food was. We acknowledge it was a busy evening (Friday evening) but customer service is “key”. Will we visit again … big fat ‘no’

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