El Pollo Loco - Reservar uma mesa

I never post negative reviews, but this El-Popo-Loco is the worst thing we've ever done. Every time we go, we hope that it will be better and still disappointed. It's 845, they're closing at 10:00. They ran out of chicken. They always say they are from chicken 35-60 minutes before closing so they don't have to serve people. They constantly confuse our orders, and they never have chickens at any time of late nights.

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I order 12 piece meal in the drive-thru. The cashier Carissa was not paying attention, she was busy talking to another employee, had to repeat my order 3 times, then I waited 30 min to get my order and when I ask for some utensils, Carissa said you have to wait because we are really busy when I arrived home I got hard skin burned chicken and the mashed potato was like dough. Terrible service and the food as well.

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I was trying 2 figure out what I was going 2 eat 4 dinner saw El Pollo Loco decided 2 stop!!! The food was nice hot they had a New side cilantro cauliflower rice, so I ordered it beans buttery corn it was delicious!!! I had 2 wash My hands the restroom was spotless !! I was surprised happy!!!

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Dried chicken, the cashier asked if I did my chicken well??????????, bad service, no plate was just terrible, the place was dirty and tables and countertops ugh dirty, not at all good

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The chicken was so old that it was mostly burned skin and bones. I hope that was a one-time deal

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