2 /5
Média de Avaliação
★
★
We came here 4 years ago and had the most wonderful lunch. A multi course tasting menu which showcased some excellent cooking. One of our firm plans for this year's trip to the Costa Brava was a return visit to El Fort. Sadly, we were disappointed. We arrived when the restaurant was moderately busy a few tables on the terrace were occupied with people enjoying a drink, but few people seemed to be dining. A lady who seemed to be the manageress was with us when we sat down. And then we waited for a long time whilst nothing happened. A waitress appeared once in a while to bring out drinks to other tables which must have been ordered some time previously. We were about to conclude that we had been forgotten and leave when a tablecloth and menu appeared. The menu seemed a bit disorganised it was difficult to work out whether there was a sequence to any of the dishes. We ordered a couple of drinks and a coffee, and our food was mixed vegetable, a bean and pork dish, local roast chicken, and steak tartare. And then we waited. And waited. No sign of our drinks. Other people came, sat down, waited for a while, and left again without being served. At one point 3 tables left at once. The sole waitress was clearly upset by this she must have been responsible for taking orders, getting the drinks, and serving food both indoors and outside on her own. The manageress was nowhere to be seen. Some drinks eventually arrived, but the coffee was cold. Half an hour later, the first two dishes arrived. They were very pleasant. We still hadn't got our bottle of water so had to get this from inside ourselves. The second round of dishes arrived, including a lukewarm chicken leg. None of the food was particularly exciting (other than the 0km benefit of being local). We decided we'd had enough after that (2.5 hours later), so paid the €80 bill and left. My husband did tell the mangeress how disappointed we were, that service was far too slow (we were on holiday so a leisurely pace wouldn't have bothered us), and that it wasn't right for one waitress to be responsible for everything. The manageress half apologised. There is some serious reflection by the restaurant management needed to make this restaurant work again.