Donaghy's Real Fish

Today I asked the question of why accept an online food order for delivery if its gonna take the best part of 2 hours to deliver. I accept that it's in surreal circumstances #corona and probably one of the only chippys open in town but...you rang me back to confirm my address, surely asking could I collect my order would have made sense, I ordered online at 5.05pm at 5.11 pm I received an email to say the order was accepted, happy days, received a call to confirm my address at 5.13pm. From the shop worker. Then as an hour had past, at 6.11pm I rang to enquire where my food was and if they were busy (which obviously they were) I could call down and collect my food, they guy on the phone asked my address, he checked the other addresses of orders naw hi, it's not here, it's out for delivery, shouldn't be long now at 6.11pm, happy days again .. I'm starving. 6.43pm ANOTHER 30MINS+ PAST. I had to ring back to of no avail.. BUSY TONE, few minutes later, my food landed. Young boy delivering it said he only left the shop 10mins ago. Obviously a lie, which is ok hes trying his best, only so much he can do. Which brings me to my first question.... WHY ACCEPT AN ONLINE DELIVERY ORDER IF ITS GONNA TAKE 2 HOURS TO DELIVER???? P.S. THE FOOD WOULD HAVE BEEN NICE IF IT WAS WARM ... Rating : Poor (would have been terrible only for the fact I actually like your food Just poor customer service.

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I have fish and chips here and the portions are massive and great worth for money, it has everything amazingly tasted as well. we will definitely come back.

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we get always, but the service and eating will always really wait badly 45 minutes bag in fat soaked it is a scandal because it was always really good

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Gluten-free spreading and friteur used on weekends. Large fish and chips and other options for children and adults alike

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delivery time is shocking. wait well over an hour after the online order. collecting their order is a better option.

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