3 /5
Média de Avaliação
★
★
★
I visit this location very frequently as it's near my house but the service during recent visits is making me never want to return. I stopped through on Sunday night and there were no cars in the drive through. As I said, I go to this location a lotand I mostly see the same employees working and they pretty much know my order by now. The employee at the window told me theywere out of one item in my order and asked what I wanted instead, I gave him my substitution and card. The total seemed oddlyhigh so I checked the receipt and he heard me wrong when I ordered. When confronted, he said he made no mistake and that's whatI asked for. I told him what I had said and he became argumentative so we went inside to present the receipt and wait for thefood. I showed another employee the receipt and tried telling him that there was a simple mistake made when ordering and I justwanted the overcharge refunded. He took my receipt and walked to the back. When he returned he handed my bags and told me tohave a good night. Nothing was said about the overcharge and we still didn't have our drinks. I told him we were missing drinksand he had a different employee get them. He gave me two mediums when I paid for one large and one medium. By this point I wasso frustrated I just wanted to leave and didn't care about the money but I looked in the bags and NO SAUCE. I would understandif it was a one time mistake, they're all young and I have worked in fast food so I totally get it. But this is a super frequentproblem. Multiple items are forgotten, the staff is rude and they never apologize when mistakes are made. Management needs tostep up and either offer better training or hire better employees. To top the whole experience off, the food we got mostrecently made us extremely sick. I don't plan on returning.