Creamistry - Reservar uma mesa

My husband and I went here cause they had vegan options. We mentioned it was our first time here and we wanted to try a vegan version. The guy who took our order was friendly but he was being trained by a girl employee, we asked her about suggestions and what vegan flavors they had. She said since the base was vegan they could do ALL the flavors vegan . When I asked her about vegan toppings she was rude and impatient with us and said she didn 't know she wasn 't vegan and I should just read the menu. I ignored the attitude and we picked a coconut base with a cheesecake flavor. Honestly it was the most plain vanilla ice cream I 've ever had and after two bites I noticed there were actual cheesecake bites in the ice cream. My husband and I just threw it away. If you 're going to work in a place that advertises vegan options as an employee it should go without saying they should be informed on what they 're selling. Never going back, would not and will not recommend.

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Usually this place is good. Tonight, my wife and I went in and left without any ice cream. When we walked in, there was only one other group there and they already had their order. There were two guys working. One grabbed a large mixing bowl and went to the back without saying anything. He never came back out. The other who may have been on break came out and proceeded to fill a bowl with toppings, but kept his back to us and never said nothing. After waiting for about 5 minutes, we left and went to Baskin Robbins down the street. The worker there was attentive and helpful.

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Complete disappointment. Stopped in to try out the place since I had never had it before. What a mistake. My family and I were waiting for over 30 mins. Three people who ordered after us received their orders before us, and when I raised the issue with the dismissive staff their reply was... Oh... really? Overpriced trash ice cream and terrible service. Never again.

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I would not recommend. The idea is cool, but the result is nothing extraordinary. Especially considering what you pay for it. We waited forever because of the whole process and the people behind us were getting their orders first. I've had plenty of better ice cream elsewhere! With faster service, cheaper prices, and bigger servings.

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We came here on a Sunday afternoon. We didn't realize that a guy named Mario brought 84 kids here and ordered them all ice cream. It was madness. However, the kids behind the counter didn't quit. They worked their butts off and got all of us our orders. Great job, crew. We appreciate your efforts.

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