Crackin' Crab Seafood Boil

Today was my first bad experience when it came to service while dining in the Pan American location. Our server Lung only came up to our table twice. Once to take our order the second time to bring our food. Not once did he return to check on us or refill our drinks. We had to ask another server to find OUR server so we could cash out in which the other server replied “if I can find him” even after all that he still did not return to our table. We always have great service while here, but today just was not it. We do appreciate the manager Pye for helping us in the end to cash out.

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Called ahead to ask what time they were closing as it was a holiday. They told me 5. I arrived at about 330 to reserve our table of 13, at which time they told me they were closing at 4. She remembered telling me 5 but the rest of the staff wanted to leave, so we decided to just order the food and go home. Then they told us they didn't want to fulfill our to go order, but contacted another location and referred us to them. Very disappointed with them. They lost hundreds of dollars. Will not return and I definitely wouldn't refer this place to anybody. Horrible management.

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This place is way overpriced. Especially for the Porsches that they give you it may look like a lot but it actually isn't. Even though it's supposed to be fresh seafood but it isn't... I would never go back to this place at all and I don't suggest this place to anybody who's on a budget. And for the record they advertised King snow crab legs and they don't have any. They try to pass off regular crab legs at King snow crab like I said I would never go back here ever again. Gerbil service terrible food in way overpriced

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I’ve been to the Pan American location many times and always had amazing service but today our services was not so great. Food is always good but our server was not on top of it today. Our server name is Lung and he not once checked up on us, didn’t get our refills, but only to bring just our food out. We asked another server if he could find our server but replied “if I can find him”. We appreciate the manager Pye for helping us out.

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The snow crab was stringy and very hard to remove from the shell. Overall flavor was on point, but texture wasn't the best. Lots of clam shells, but no meat for some reason some potatoes were over done and some were still hard and the corn on the cob was mushy. Again overall flavors was stellar. Maybe just on off day.Food: 3/5

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