Courtyard By Marriott Montvale

Having worked in the Montvale NJ area for almost 40 years I have stayed at this Courtyard many times. However, this last trip, will probably be my last trip, as they now charge $10 to park. It's not the money, it's the principle. How can the hotel justify charging a customer $10.00 to park when the parking lot is shared with a public restaurant? I am sure that customers going for a bite to eat at the Fire Oak restaurant next door are not being charged $10.00. I understand that business in the area is not the same as many corporations in the area are still closed or working short staffed as employees work from home. But this just isn't fair especially considering that the Park Ridge Mariott which is about 2 miles away doesn't charge for parking, and honestly is a nicer hotel in my opinion. I believe the Courtyard should spend some money quality controlling their rooms and repair leaks, shower handles that are about to fall and loud vent fan noises that whine all night long. Maybe then the customer base will once again improve (it can't hurt to try).

• Útil
• Não útil
• Responder

For the most part, we had the usual, pleasurable, Marriott experience. However, their remote for the TV was replaced 3x and still not working properly. Also, the coffee station could have been stocked better. On the bright side, the bathroom and bed were excellent, and we enjoyed having the sofa in the room (very comfortable).

• Útil
• Não útil
• Responder

I had a good stay here. Check-in was fast and friendly. Rooms were clean and comfortable, I slept great. Subtracting one point because charging for parking at a suburban hotel is kind of scummy, especially since it was difficult to even find a space. Still, I would stay here again.

• Útil
• Não útil
• Responder

the door has a gap even when fully closed. pool area was never cleaned or winterized and looks like a disaster area. eric at the front desk did not care at all and consistently avoided giving a fair resolution for a freezing room.

• Útil
• Não útil
• Responder

Well maintained hotel and clean.!The manager was welcoming with high greeting and has all answers around the area which is very helpful for me and everyone.Happily I do recommend this hotel.!

• Útil
• Não útil
• Responder