Costa Coffee - Reservar uma mesa

I am a frequent visitor to Costa coffee shops and I have been to this one before This visit however I was not impressed. I was asked for my order by a young lad behind the counter and gave him it, he however seemed more interested in watching the police who were coming into the shop so much so he failed to take mu correct order as well as not inputting in so I could pay for it I then managed to get his attention and not even an apology for his lack of customer service. As I was waiting the manageress asked me what I was waiting for as he had not passed my order on I cannot fault the manageress but the young lad behind the counter needs to revisit the customer services training

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Have been meeting here with a friend every week for years now. Clean cafe and tables well spaced out. Good assortment of chairs/sofas to suit individual tastes. The baristas that work here are polite, friendly and do a great job, despite often being really busy. The only reason it gets 4 stars instead of 5 is that the efficiency varies due to fluctuations in staffing....sometimes there seems to be loads of staff, whereas other times there are only two people trying to juggle taking orders, using till, making coffee and clearing tables. This isn’t always a problem but some staff seem to manage better than others.

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I think I am addicted to the new Coconut Vanilla Latte! They are delicious, but the takeaway one I had in Costa Newmarket, had no sprinkles although there were no customers waiting when I went in and the waitress didn’t engage in conversation. Completely different experience to the one at Royston Costa yesterday. Disappointing. I didn’t realise until I was back on the road so couldn’t return to say.

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Both my husband visited this joint for a coffee and a light breakfast. The service was impeccable and the food and beverage was mediocre. There were flies everywhere! Flies even in the glass cabinets, on all the cakes and buns! We had a couple of sandwiches so they were wrapped up. Flies were also on the wrapped up sandwiches as well. Totally disgusting!

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coata coffee newmarket is very good for the coffee and the food. The service can be a little slow. But ..no toilets... They are out of order. This has been for a few months. People have to walk about 50yds to the public toilets . Not good enough.

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