Coffee#1 - Reservar uma mesa

The coffee and cakes are OK assuming you can ever get served. Service is at a glacial pace and there's frequently just one very slow person serving, even at busy times of the day, while a queue stretches out onto the High Street. And this means tables don't get cleaned very often or very thoroughly. If you're in a wheelchair, the tables are packed too close together (so much for social distancing) at the front of the cafe and because of the constant queue, getting past to go to the back where there's more room is very difficult. If you're disabled and have trouble standing, don't even bother, given the length of the queue and the speed at which it moves. I've been to other Coffee #1 branches in the south west and most seem fine it's just Tewkesbury where they're slow and unfriendly.

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Me and partner came for a light snack and a drink. As pub managers, we were shocked at how poor the service was and how poorly managed your team are. Two members of staff were rushing around, completing all the orders, while a young blonde ignores customer to restock the cakes (which did not need restocking). As much as we see the importance in the job, far too many people were in the queue for that job to be prioritised. We almost walked out due to the lack of service. We do not recommend coming here if you just want a quick drink and welcoming service!!!

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Went in on Boxing Day ! Should’ve been shut and I shouldn’t of gone in, nevertheless I’m glad I did. Not only did the lady serving on her own do a terrific job, she opened up early (30 mins) as she said there were a few customers waiting ! She multi tasked and kept the massive queue ticking over nicely. Coffee was very good as well! The ladies name is Sandra and she is the most efficient barrister I’ve ever seen. Thumbs up

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Lovely staff serving today. We went in for coffee and a relax with our small dog. The service was excellent and the delicious coffee made exactly how we requested. I find the food selection good, if very overpriced. Very clean premises inside. Would certainly return when next visiting Tewkesbury.

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Bigger than the one that I have been to in Pershore possibly more choice. The kids enjoy popping in for a gingerbread while I have a coffee.

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