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"Excellent food and"
Telefone: +14076966600
Endereço: Winter Springs, United States Of America
Cidade: Winter Springs
Website: https://locations.carrabbas.com/florida/winter-springs/5820-red-bug-lake-road
Segunda-feira: 11:00 -22:00
Terça-feira: 11:00 -22:00
Quarta-feira: 11:00 -22:00
Quinta-feira: 11:00 -22:00
Sexta-feira: 11:00 -23:00
Sábado: 11:00 -23:00
Domingo: 11:00 -21:00
Pratos: 3
Comodidades: 3
Categorias: 5
Avaliações: 94
PART ONE : My party and I had come to enjoy a nice evening out . We got here at 7 pm. I went in to get a table. A male hostess with brown hair and a blonde girl did not even greet me but were speaking to each other . I greeted them proceeded to ask for a table of 7. The male told me sorry we can 't seat you. I said oh why not ? He just told me there was no seating at the moment and won 't be. Another member of my party said they called there were tables open. The waitress had then spilled our drink all over my partner and some on me. She just expressed she was sorry. This was honestly terrible because my partner had a meeting to attend soon. He was not going to stay the whole night. He ran to the bathroom to clean up his uniform . The waitress brought towels and napkins to try to clean up I helped her.She offered an appetizer for the inconvenience as he spent the whole time 20 minutes cleaning and drying himself in the bathroom. I declined as I said he needed to leave very soon. She told me ok and apologized again and in light of the situation( I guess? told me good thing I didn 't spill it ALLL while chuckling. The drink was still half full but I asked her for a new one please as her finger had completely broken the lid and went into the drink. She said okay took the cup replaced the lid and just gave the same cup.My partner was gone by the time we ordered and got food. Everything came out about fine. Some soups entrees were cold but we were starving having already waited 2 hours. Everyone began eating we got sides reordered for about 2 dishes just chicken that was cold or side pasta. Everything tasted great now! By this time a lot of us had food but no drink refills at all. After we ate my partner had returned. This was around 9:40 . The waitress didn 't acknowledge him or approach him to get him anything bread , water , dessert as he had not been able to order and eat earlier. There was still the event going on with about 5 tables next to us that people were still ordering. She had said the kitchen will be closing soon . They were doing a drawing for a basket of some sort but also still getting food.When the bill came we noticed nothing was taken off but also unfortunately she didn 't offer dessert for at least my partner that was still sitting with nothing . We also never saw a manager just to apologize for everything that happened. Having paid over $300 within our party a member of my party decided to approach the waitress as she had left the checks for 10 minutes never came back to pick up anything or offer dessert menu. She then told the member of my party no one looked like they wanted dessert also told me you said you didn 't want anything just said sorry she didn 't recognize my partner next to me. The manager came over because she signaled him. By this time there were still other guests and he said They 're closing they don 't have anything even dessert available. He didn 't seem sorry about anything and as I was speaking , he pulled out his wallet and waved it then pulled out 2 $5 dollar bills in my face. I was horrified as was the member of my party. He said take it I don 't have anything else . I was shocked this was how he was behaving in front of other guests and the kitchen staff and waitress. The waitress even lied and said I only spilled a few drops . Which made the manger more confused. He angerily grabbed a to go bag told the kitchen staff to box a cake and told me HERE. I was so stunned. I luckily was able to record part of this interaction because I really believed he was going to throw something at us. I believe Dan the manager is a racist .
