2 /5
Média de Avaliação
★
★
We were visiting and having a drink on the terrace on an unreserved table, having asked if that was ok. We were just about to ask for the menus and then suddenly because a group of 6 arrived, the staff asked us to move, mid drink, despite there being other tables available on the terrace (they were reserved but with no one having arrived yet) The staff were apologetic but unrelenting and charged us for our unfinished drinks. It was embarrassing for us, for the people who had been told to take our seats and embarrassingly poorly dealt with by the staffIt's a shame as I had heard good reviews but this was a terrible experience for us, which was handled very badly and with appalling customer service.Just expecting us to move, mid drink, having just allowed us to order another drink (which we cancelled) and let us leave having paid for unfinished drinks was really surprisingly awful service, lacking in thought or ability to think properly about customer service. Be wary.