Brio Italian Grille Cherry Hill

Visited the Cherry Hill location on 8/14 with some friends(party of 6). Definitely lacking in customer service. Time of Service was decent(server perked up ….after we left our tip) and food was decent. Ordered martinis that came out about half full and had to ask our server for the next round to be full pours. Bathrooms were gross with water? on the floor along with toilet paper. Paper towel roll just sitting on the counter( no dispenser in bathroom) forcing everyone to touch the top of the roll to rip off a towel along with a gross, empty, moldy looking basket on the sink(thinking this is where the c fold towels should have been) Not the most sanitary method especially during the current times. Upon leaving, I told the hostess the ladies room needed some attention to which I was met with a blank stare and a whatever face. I know everywhere is short staffed but at least acknowledge your customers and make them feel welcome or they won’t be back. The Marlton location is where I’ll be visiting going forward.

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Went here for dinner. The food was okay. My fiance didn't like the lasagna. My son liked his he got the shrimp and lobster fettuccine. Mine was just okay got the grilled salmon Fresca. Service was terrible from the minute we walked in the door. The host had an attitude and was not friendly, polite, or anything a host should be. Our server was a little better. Didn't say her name and forgot my salad to go. Not somewhere I would choose for dinner again.

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We ate at Brio for business. It worked perfectly that we were not rushed and had a long conversation. The tables were so spread that others could not overhear our conversation. Our waiter was attentive, but not overwhelming. The midday combs are a great option, half the duck and a selection of soup or salad. I would definitely recommend for a similar occasion.

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The outdoor terrace and the bar are a plus, but the food could help. The waiter is excellent, so it is only the taste of food.

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Enjoy our meal. Had spaghetti and shrimp. Marscapone cheesecake for dessert.

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