Braum's Ice Cream Dairy Store

This location has a manager unwilling to make incorrect orders correct, without undeniable proof.Which would be fine, if they trained their expo window to know what the orders they give to the customersI bought a bag of burgers and all 5 we're incorrect. I came on my break so there's little time to eat.I came back to get my order corrected, bc food I paid for should be correct, and the manager refused.So I bought two more bags of burgers. And again 3 of them were wrong.I suggest you check your orders in their face since they cannot be trusted to fill them honestly.

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The customer service is always good. I have never had good that wasn't well-prepared from any Braum's location. They are classic American fare with a focus on their fresh, locally-sourced beef and dairy products. You can get food that doesn't make you sick for less than the competing chains because they don't have to cut corners to keep the food fresh. No preservatives. No chocolate mucous *cough* (MCDONALD'S). Excuse me. They also have a small grocery shop in every location. YOU CAN GO SHOPPING AT THIS FAST FOOD CHAIN. ACTUAL SHOPPING TRIP. Good setup.

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our debit cards went back a few times, we asked if we could make a split payment, manager said no, so we had 2 separate entries and it worked. the coworker who has been to us was very patient and understanding, but the manager was visibly frustrated. I give 4 stars because all working in the restaurant hardworking to provide service. I would just recommend changing, the setting of managers of frustration is a solution-based approach, but I know that this industry is very frustrating and totally understand where it comes from. all good, crew.

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This Braums always has rude customer service! Asking them to bag multiple sundaes when buying them in the drive thru is like asking for something offensive! Tonight while I sat as the only vehicle in the drive thru order window for five minuets another car entered the second order window and immediately their order was taken. I had to say “Hello??” For anyone to answer me! If I could have clicked NO stars I would have!

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only went through the drive thru bat for 2 brownie fudge sunflowers no nuts still nuts on them said when they went to pass the first to us so that they fixed that one then all one.

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