Branches Grill And Cafe

This place is small so we sat outside bc it was a nice night. They had one waitress and one hostess. The hostess actually came out to take our drink and food order after 20 mins of waiting. We ordered jerk chicken and curry goat. Our food came out 35 mins later and while the curry goat was good the jerk chicken was over cooked and dry. The hostess came back to check on us and I told her the chicken was dry and I sent it back. At this point it was already over an hour of us being there. She asked if I wanted something else and I said no so she took the food away. About 5 mins later the waitress comes out with our check and says someone told her to give it to us. Mind you, my friend is still eating. So I took the check inside and asked for the owner. He came over and I told him what happened. He said he told the waitress to take the chicken off the bill, not come bring us the bill. Then he asked what happened with the food. I told him the chicken was over cooked and dry. He apologized and asked if I liked shrimp, I said yes and he said I'm going to take care of you and it won't be long. About 10 mins later he brought out a plate with some big jerk shrimps, veggies and rice. It was delicious! After I was done eating we told the waitress we were done and asked for the check. She went in then came back out and said the dinner was on the house. She apologized again and I left her a nice tip. I appreciate how the owner handled the situation and rectified it.

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This review is based on a bad service. We waited for half an hour before someone asked if we were ready to order. We saw the headguard chatting and clearing tables while we were waiting. An air of arrogance was noticeable. We could have gone elsewhere, but we would like to support small businesses. This review is to raise awareness.

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stopped by here for a quick dinner, our waitress Barbara was phenomenal, super friendly and great vibes. food was also fantastic, super good fried rice. Barbara was also so kind to celebrate my birthday even tho it?s been a week. definitely a go to place for delicious food.

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Jamaican food very spicy but so so good! Definitely get a good amount of food for the price. Very different from your ?typical? cape cod eatery but well worth the time and hype!

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Great menu and service. The chicken was dry. Plantains were wonderful. Salsa was great, Slav was good. Rice and beans were boring and dry.

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