Bakera€s Dozen Donuts

As I was there, getting our breakfast this morning. There were two different lines. One lady was standing in line and she said she was there for one of the pick up services. Not sure if it was DoorDash or which one. The lady behind the counter told her that she needed to be in the other line. That’s where DoorDash was. The pick up lady says OK sorry I didn’t know that she said maybe you should post a sign. The lady behind the counter then said I do have a sign and points to a little sign that’s not even as big as a half a sheet of paper. And said there it is. The sign was being blocked by me from where I was standing in the second line. The pick up person told the lady maybe you should make a bigger sign since that one’s not very significant (small). The lady behind the counter then got smart and said I’m not going to argue with you. I don’t want you back in my establishment. The pick up lady states I will not be coming back here. Such poor customer service you showed someone who is delivering your products I will definitely not be back to your business..

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I used to frequent this location often and had no complaints. I visited a few weeks ago and left with an unpleasant experience and was done. Decided to give another shot but yea its not a coincidence to experience the same lack of customer service and quality has dropped but prices increased.

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My husband and I have been here twice in the last month or so and the customer service has been wonderful both times. They have been very kind and on both occasions, we were given more than what we ordered. Love it here.

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I Ordered a mix of doughnuts and I must say I was impressed ? They are all wonderful but the best to me has to be the old fashion and the apple fritter

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Love this shop! They have these bacon, sausage, cheese bakes that sell out and are so yummy!

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