Baja Fresh Mexican Grill

Such a terrible place. Worst customer service ever (not exaggerating). I have given it multiple chances and they never fail to disappoint. Probably a glitch in the ingredient. Three separate bowls were so spicy despite no hot salsa in it. When I said that, I got so much resistance. The quantity here is much lower than what you would get at other locations. I understand some employees are new and learning but good customer service is basic thing in retail business. I won?t be making a mistake of going to this location again. You shouldn?t either.

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I come here because it?s the closest one to me and quick for when I?m on the go. They cheat you on the amount of food you get often. I?m use to my bowl being almost full but now it?s like half full. No one wants to pay $11 for half a bowl of food. Music is too loud. If they had free wifi this would quickly become a hang out spot for college students as it?s right next to a few colleges. A lot of missed opportunities here.

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Every time I come here it?s either closed or they are not taking customers in store and you can only do pickup. They also charge you 12$ for a bowl and barely fill it. I am so use to being able to eat half of it and have the other half tomorrow.. now I can finish a whole bowl in one sitting. It?s pretty upsetting and poorly managed.

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Nothing really remarkable or terrible. Food was okay but I do have to remark that the cashier had absolutely zero personality. Poor thing just stared at us with a completely blank look when we smiled at her or spoke to her. I do hope she finds something that makes her happier than working at Chipotle ?

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Definitely the last time I?ll go here! No beans,very little meat,no iced tea,and dirty tables. I get they?re trying to make a buck, but come on! So done with the Willow Grove restaurant. Close this dumb already.

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