1 /5
Média de Avaliação
★
I went to Arnouva restaurant on Friday with my daughter. It was raining outside so we wanted a hot drink and to sit inside. My daughter is only four and Arnouva is the only restaurant on the ski run that she can do. A very rude Portuguese waitress told us that we had not reserved and, therefore, she could not serve us. This is the second occurrence from this lazy woman. The seats we sat at were empty. I did suggest that they put a sign up outside to stop guests going in, getting their helmets and jackets off etc. The waitress stormed off and then the commis came from the kitchen to say that they were full. No wonder they cannot cope if the kitchen staff are not organising the cooking etc. and have to do the job of the waitresses. This meant that we did not have enough time to get any lunch. Not good for the economy in Crans-Montana. Guests want to spend money but there is nowhere to spend it. Arnouva has added more outside tables for self-service and this seems to have interfered with the quality of service inside. My suggestion is to go to Zerodix where the atmosphere is good, the staff are professional and you always get served. They also give out free sirop for children whereas Arnouva charges 2CHF for a small glass. Arnouva needs to be run by restauranteurs and not ski instructors!