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Sunday 12:00 - 19:30
The sondes arms was absolutely amazing the food was delicious and the service from the waitress and waiters was first class. A credit to the family who runs it. We loved it and had a fantastic time thank you Caroline x I’ll be back soon x
We arrived for a family birthday and were seated and had a drinks order taken. Myself and another one of the party ordered a blackberry gin with lemonade, the waitress then came back to inform us that they had no blackberry gin left so offered us black cherry which we were happy to have, they were then brought to us for us to discover they had used tonic as the mixer instead of lemonade, annoying but not worth making a fuss. We then ordered food, with one of the party being vegan, she opted for the vegan nachos to start and the vegan Cajun burger. The waitress then came back to inform us that there was no vegan cheese so would she want it without which she accepted. Our starters came after a wait but were enjoyable, we then had our mains which were a completely different story. Our veggie Cajun burgers were black and burnt, had dry buns and had very hard chunks throughout inedible. There was also no vegan slaw as listed and the portion size of the chips was poor. We didn’t get a table check and had to grab the attention of a waiter to inform him that we weren’t able to eat them, he was polite and apologetic and took them back to the kitchen but we weren’t offered anything else to eat. Another member of the party had the breakfast burger with the most rubbery fried egg, definitely left and reheated. As he made it to the kitchen we overheard the waitresses asking him if we wanted desserts repeatedly, feeling very much like they wanted us gone ASAP as they were all focused on cleaning up instead of attending to tables. When they brought us the desert menu we all found something we’d like, but again no one checked on us for a good 15 20 minutes, by which point we just wanted to go. Strange considering how eager they sounded to get us out of the door. We asked for the bill, with the Cajun burgers thankfully taken off, but still an expensive meal considering the poor experience. Incredibly dissatisfied with both the food and the service and we will definitely not be returning.
Wow what a mid week treat, the perfect carvery. Id heard it was good but haven’t been in here for over 10 years. We chose the Sondes as the mid point for a family meet/meal and it was an excellent choice. This is a busy pub serving fabulous food. The staff are clearly busy but all seemed happy to be there and they looked after us very well. The lady behind the bar tonight had great character and engaged well with all of her customers, the waitresses were keen and helpful. The lady serving the carvery was wonderful and the chef’s deserve a medal. Thank you to all at the sondes, its a 10/10 from us
My friends and I visited last night for a catch up and meal. The meal was lovely but the service is awful. That was once we actually managed to park. There is an overflow car park which never seems to be open as people park in front of the entrance and it has never been surfaced properly. The girls that waitress are lovely girls but they have no idea how to attend to tables. I noticed they spend a lot of time chatting to each other. I had scampi and was asked if I’d like sauces. I asked for ketchup, salt and vinegar which was never arriving. We eventually got our salt and vinegar off another table and I asked another waitress who did eventually bring some ketchup but most of my dinner had been eaten! We had to ask for more drinks and the sweet menu. Like I say, food was lovely but service is shocking.
Chose this restaurant on the spur of the moment and I was so glad we did. The exterior of the place is beautifully maintained, the inside is wonderfully designed and staff so welcoming. We had food from the main and lunch menu and it was flavoursome. Great service too...
Our friends booked this and were paying... otherwise my meal would have gone back! Dried chicken burger on a lifeless white bap with frozen chips and an undressed Salad,I have not had food this bad in a very long time.Waiting staff stood around chatting, had to ask and wait numerous times for drinks and condiments.My advice, avoid and spend your hard earned cash elsewhere.
Got there just before 7pm. Waiter took drinks order : i asked for lemon fanta and received orange fanta. My wife ordered rhubarb gin and it tasted like carbonated water (no gin and no rhubarb taste) I complained and received another and you could taste the gin but no rhubarb. I had a started that was mushrooms and onion thing that was not nice. I then had a chewy gristly sirloin steak , my wifes was ok.Dessert was nice. Then when i got the bill the waiter asked if i want to give a tip
Called in for lunch on Thursday. It was really busy so we were expecting slow service but it was quite the opposite. We were greeted promptly by the friendly staff and seated. Our drinks arrived within a few minutes and once we had ordered the food didn’t take too long at all. Very tasty. I was then very pleasantly surprised when we went to the bar to pay the bill and I saw the array of cakes and cookies for sale. I believe they are made by the owners daughter. I had a creme egg cookie and it was just delicious. Madmils bakehouse is the company. I’ll definitely be going back for more!
