1 /5
Rating average
★
This isn’t a review about your food or atmosphere. This is a review about your uneducated staff member. On Tuesday 6th June after seeing Coldplay at the principality stadium I was safely escorted out due to being pregnant. After leaving the premises I walked over to the Great Western Pub and the queue to get in was quite long, now like I said I’m pregnant and I only wanted to go in to use the toilet which at this point I was really desperate to use. So I went over to the security lady and asked politely if I could just go in to use the toilet and I’ll be straight back out, I wasn’t there for a good time, drink or food, I just needed the toilet. This lady refused me going in and said I needed to join the queue. I mentioned again I couldn’t wait that long I was really desperate. She then said ‘what makes you any different to anyone else stood in line’ (being pregnant I thought??! anyway, I walked away to join the queue and said ‘that’s shocking’ which alot of people in the queue even said the same thing. Anyway a lovely gentleman at the front said I could go in-front of him in the queue and everyone else around was happy for me to do this! I come face to face with the same security lady and she said ‘you’re not coming in here, you showed signs of aggression and I won’t stand for it’ now I was not on your premises when I stated how shocking I thought she was and so that was completely unreasonable, not only that, it’s actually illegal to refuse a pregnant woman to use the toilet. If this is the sort of door staff you pay to manage your doors then I dread to think what kind of cold hearted staff you have inside the pub. As women we should have a very clear understanding of each other, especially when it comes to pregnancy. I’m actually really really shocked this has happened to me. I had to walk the streets trying to find a toilet, I had to try and look for a pub with a small queue to get into so I could use the toilet. I physically cannot believe it. I’ll never let this go. And will always advise people of this when going to your pub. Shocking!