3 /5
Rating average
★
★
★
Average experience really let down by poor service. Staff are friendly enough but just so slow and don't seem to really care. We had to chase drink orders or times, had to call someone over to order our food, which wasn't easy! We had to chase up everything even asking for cutlery for our mains. These are such standard things it shouldn't be something customer should have to ask for. Never a sorry either for the drinks. Cocktails looked nice but we didn't chance ordering one because if it take minutes to get a glass or wine or a beer, I hate to think how long a cocktail would take. What was really annoying was being told at the end they don't take cash! You need to tell people at the start or the meal or when they book!! Poor. There is no reason by now not to take cash again. None of us will be back after today. Food was average, the only thing going for it is the setting which is lovely. Let down by everything else, mostly the service, unfortunately.