1 /5
Rating average
★
A group of us visited to Burnt Oak today to celebrate my husband’s birthday. We booked tables outside to see the visiting band, but these were taken by locals. The staff didn’t seem to care too much. There was no sanitizer, or any reference to...social distancing. The toilets had at least 3 people in, blatantly ignoring the signage, and weren’t checked by any staff members. We ordered food, which was simply appalling. The garlic bread was delivered with grated cheese sitting on the top after asking for it twice). The veggie burger was cold, the lasagne was barely edible and the onion rings are barely cooked. The service was terrible, to say the least. I was hugely disappointed at the poor service, lack of adherence to social distancing and trying to keep people safe, and the substandard food. I will be emailing head office to alert them to my concerns.